NHTSA Data Explorer
Jeep Grand Cherokee
Data refreshed August 27, 2026
Select a model year to filter results to that year of the Jeep Grand Cherokee.
Complaints
29,254
Active records
Recalls
145
Active records
TSBs
3,913
Active records
Filing history
Monthly totals over the last 20 years. Click a legend item to show or hide that series.
Reported severity
Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.
Deaths
61
Injuries
1,602
Crashes
2,058
Fires
611
Top reported issues — Jeep Grand Cherokee
Click a category to expand its values.
Operating state
Condition issue
Engine behavior
Reporting mechanism
Transmission/drivetrain behavior
Safety restraint issue
Vibration/harshness
Performance issue
Safety restraint behavior
Noise
Braking behavior
Starting behavior
HVAC behavior
Thermal issue
Driver assistance issue
Access/entry issue
Fluid issue
Electrical issue
Steering behavior
Lighting behavior
Powering on/off behavior
Infotainment behavior
Ride/handling behavior
Recent change
Smell
Electrified system issue
Wiper/washer behavior
Communication/network issue
Charging behavior
Recent filings
The 10 most recent filings for each type.
2021 JEEP GRAND CHEROKEE
Filed Aug 25, 2026
Final drive control module, transfercase control module went out. Causing “Service 4WD” message Check-engine/MIL light 4WD system becoming unavailable Trouble codes related to the drivetrain control module Intermittent 4WD problems Speed issues
2014 JEEP GRAND CHEROKEE
Filed Aug 24, 2026
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving approximately 40 MPH, the front passenger’s side active head restraint inadvertently deployed without an impact. The front seat passenger was not injured. The vehicle was taken to the dealer, where it was determined that the active head restraint needed to be replaced. The contact was informed that the failure was associated with an extended warranty program that had expired. The vehicle was not repaired. The…
2023 JEEP GRAND CHEROKEE 4XE
Filed Aug 24, 2026
GoodYear 265/60R18, Morning NHTSA, i had these 4 tires inspected by good year, the 4xe trailhawk has 28,000 miles but the tires are very low because of the wait of the phev it slides it very harder to stop because the traction is so bad, sometimes i feel like i have a pickup truck with no because it slips so much is can be a little sand or not level road. To me its very un safe because these are not EV tires, these tires should be on the conventional suv what there are really made for, at low…
2020 JEEP GRAND CHEROKEE
Filed Aug 24, 2026
Radio / navigation screen de-laminating. Radio controls malfunction while driving. I am the fist and only owner of this vehicle. Car is garaged , and only has 63,000 miles on it. No environmental reason why this would be happening. I have went to dealership service department and they stated it was not covered by my extended warranty . I have also reached out to Jeep customer care with no resolution. The screen controls the AC , steering wheel heating , seat heating , phone Bluetooth, SOS , etc…
2020 JEEP GRAND CHEROKEE
Filed Aug 24, 2026
My screen has started to delaminate I’m very worried it will soon completely not work . I would like to have this issue addressed by jeep themselves I refuse to pay for a new one this vehicle has 40,000 miles and is 6 years old it should not be happening . I’m extremely unhappy .
2018 JEEP GRAND CHEROKEE
Filed Aug 24, 2026
The Jeep was giving me a warning sign. It said stop slowly. Your jeep will shut off so I replaced the two batteries. As my Mechanic told me I replaced the alternator. I also replaced the ground wires. Nothing is making my jeep start. We ran the codes on the jeep and it came back as a U0100 code with the PCM system. No connection error. we looked up the recall information and a recall popped up for this 2018 jeep Grand Cherokee. I am being told that I am not affected by this recall.. the jeep…
2015 JEEP GRAND CHEROKEE
Filed Aug 23, 2026
Car was parked. When I returned the passenger head rest had popped. No accident.
2019 JEEP GRAND CHEROKEE
Filed Aug 22, 2026
The driver seat Active Head Rest system deployed unexpectedly while the car was parked.
2019 JEEP GRAND CHEROKEE
Filed Aug 22, 2026
While operating the vehicle at a low speed, it has on multiple occasions decelerated, stopped, and displayed the message Shift to P, then desired gear. This issue has been observed on both the highway during rush hour and on local streets. No diagnostic trouble codes are present when the system is scanned.
2021 JEEP GRAND CHEROKEE
Filed Aug 22, 2026
On [XXX] while driving in northeastern colorado on hevily traveled [XXX] without warnin lamps, messages or other symptoms my vehicle stopped running. I was in a lane of traffic and since car had stalled out I had limited steering, braking etc. I did manage to get my vehicle out of the lane of traffic, however, still close to traffice traveling at high speeds past me.After about 30 very stressful minutes I managed to get law enforcement assistance. We were both still in a dangerous position…