NHTSA Data Explorer

Jeep Grand Cherokee

Data refreshed August 27, 2026

Select a model year to filter results to that year of the Jeep Grand Cherokee.

Complaints

29,254

Active records

Recalls

145

Active records

TSBs

3,913

Active records

Filing history

Monthly totals over the last 20 years. Click a legend item to show or hide that series.

Reported severity

Based on consumer complaints filed since 2000. Recalls and TSBs do not include severity data.

Deaths

61

Injuries

1,602

Crashes

2,058

Fires

611

Top reported issues — Jeep Grand Cherokee

Click a category to expand its values.

Operating state

11,819

Condition issue

6,917

Engine behavior

4,134

Reporting mechanism

3,793

Transmission/drivetrain behavior

3,329

Safety restraint issue

2,566

Vibration/harshness

2,112

Performance issue

1,950

Safety restraint behavior

1,769

Noise

1,734

Braking behavior

1,667

Starting behavior

1,648

HVAC behavior

1,629

Thermal issue

1,473

Driver assistance issue

1,328

Access/entry issue

1,258

Fluid issue

1,090

Electrical issue

1,079

Steering behavior

1,048

Lighting behavior

941

Powering on/off behavior

874

Infotainment behavior

871

Ride/handling behavior

368

Recent change

365

Smell

297

Electrified system issue

247

Wiper/washer behavior

204

Communication/network issue

53

Charging behavior

18

Recent filings

The 10 most recent filings for each type.

2021 JEEP GRAND CHEROKEE

Filed Aug 25, 2026


Final drive control module, transfercase control module went out. Causing “Service 4WD” message Check-engine/MIL light 4WD system becoming unavailable Trouble codes related to the drivetrain control module Intermittent 4WD problems Speed issues

2014 JEEP GRAND CHEROKEE

Filed Aug 24, 2026


The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving approximately 40 MPH, the front passenger’s side active head restraint inadvertently deployed without an impact. The front seat passenger was not injured. The vehicle was taken to the dealer, where it was determined that the active head restraint needed to be replaced. The contact was informed that the failure was associated with an extended warranty program that had expired. The vehicle was not repaired. The…

2023 JEEP GRAND CHEROKEE 4XE

Filed Aug 24, 2026


GoodYear 265/60R18, Morning NHTSA, i had these 4 tires inspected by good year, the 4xe trailhawk has 28,000 miles but the tires are very low because of the wait of the phev it slides it very harder to stop because the traction is so bad, sometimes i feel like i have a pickup truck with no because it slips so much is can be a little sand or not level road. To me its very un safe because these are not EV tires, these tires should be on the conventional suv what there are really made for, at low…

2020 JEEP GRAND CHEROKEE

Filed Aug 24, 2026


Radio / navigation screen de-laminating. Radio controls malfunction while driving. I am the fist and only owner of this vehicle. Car is garaged , and only has 63,000 miles on it. No environmental reason why this would be happening. I have went to dealership service department and they stated it was not covered by my extended warranty . I have also reached out to Jeep customer care with no resolution. The screen controls the AC , steering wheel heating , seat heating , phone Bluetooth, SOS , etc…

2020 JEEP GRAND CHEROKEE

Filed Aug 24, 2026


My screen has started to delaminate I’m very worried it will soon completely not work . I would like to have this issue addressed by jeep themselves I refuse to pay for a new one this vehicle has 40,000 miles and is 6 years old it should not be happening . I’m extremely unhappy .

2018 JEEP GRAND CHEROKEE

Filed Aug 24, 2026


The Jeep was giving me a warning sign. It said stop slowly. Your jeep will shut off so I replaced the two batteries. As my Mechanic told me I replaced the alternator. I also replaced the ground wires. Nothing is making my jeep start. We ran the codes on the jeep and it came back as a U0100 code with the PCM system. No connection error. we looked up the recall information and a recall popped up for this 2018 jeep Grand Cherokee. I am being told that I am not affected by this recall.. the jeep…

2015 JEEP GRAND CHEROKEE

Filed Aug 23, 2026


Car was parked. When I returned the passenger head rest had popped. No accident.

2019 JEEP GRAND CHEROKEE

Filed Aug 22, 2026


The driver seat Active Head Rest system deployed unexpectedly while the car was parked.

2019 JEEP GRAND CHEROKEE

Filed Aug 22, 2026


While operating the vehicle at a low speed, it has on multiple occasions decelerated, stopped, and displayed the message Shift to P, then desired gear. This issue has been observed on both the highway during rush hour and on local streets. No diagnostic trouble codes are present when the system is scanned.

2021 JEEP GRAND CHEROKEE

Filed Aug 22, 2026


On [XXX] while driving in northeastern colorado on hevily traveled [XXX] without warnin lamps, messages or other symptoms my vehicle stopped running. I was in a lane of traffic and since car had stalled out I had limited steering, braking etc. I did manage to get my vehicle out of the lane of traffic, however, still close to traffice traveling at high speeds past me.After about 30 very stressful minutes I managed to get law enforcement assistance. We were both still in a dangerous position…

Data sourced from NHTSA's public datasets. Issue classifications are generated by Repair Surge. About this data.

Updated August 27, 2026. Refreshed nightly.